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Sanchar Saathi Portal


Sanchar Saathi portal is a citizen centric initiative of Department of Telecommunications to empower mobile subscribers. 

This portal empowers citizens by allowing them to know the mobile connections issued in their name, get disconnected the connections not required by them, block/trace lost mobile phones and check genuineness of devices while buying a new/old mobile phone. 

Sanchar Saathi contains various modules like 

  • CEIR  – Block Your Lost / Stolen Phone
  • TAFCOP  –  Know your mobile connections which is on your name and you may report if the number is available on your name and is not yours.
  • RICWIN – Report Incoming International Call With Indian Number 
  • KYI – Find Wireline Internet Service Providers (ISPs)
  • KYM – Know Your Mobile Number
  • CHAKSU – Reporting Suspected Fraud Communication
What IS CEIR Portal

Indian telecom department has a Central Equipment Identity Registration portal at where lost or stolen phones can be directly blocked and tracked. Note: – The CIER is currently operational in almost all states  and Union Territories of India

You can also access this CIER portal from Sanchar Sathi Portal

The most important thing to note is that the IMEI number is designated to the unique mobile handset, and if you block your mobile number through the CEIR register, the stolen mobile handset will not be able to enable any network coverage with any mobile network company in the near future in India.

You can also access a detailed information of  CIER portal @

Features of CIER Include..

  • Recovering Lost Phone Through. the State Police
  • Blocking Mobile Phone on CIER Portal – Self by an Individual
  • Unblocking the Recovered Phone – Self by an Individual
  • Know your Mobile – Self by an Individual
  • Verify the IMEI number on the CEIR Portal – Self by an Individual.

Telecom Analytics for Fraud management and Consumer Protection (TAFCOP) , is an initiative launched by the Department of Telecommunications (DoT) in India. This system is designed to help combat fraudulent activities and ensure consumer protection within the telecom sector. It enables consumers to check whether their identity is being used to issue multiple SIM cards without their knowledge and provides them with a mechanism to take necessary actions if unauthorized SIM cards are found to be issued on their identity.

Through the TAFCOP portal, users can enter their mobile number to receive an OTP (One Time Password) for verification. Once verified, they can see all the mobile numbers issued against their ID and report any numbers that were not authorized by them. This initiative is part of the government’s broader efforts to tackle fraud and enhance security measures in the telecom industry, ensuring that consumers’ rights are protected and that the telecom ecosystem remains secure and trustworthy.

Note: – The TAFCOP is currently operational in almost all states  and Union Territories of India

You can access this TAFCOP portal from Sanchar Sathi Portal


The Report Incoming International Call With Indian Number (RICWIN) initiative is part of measures implemented by the Indian government, particularly the Department of Telecommunications (DoT), aimed at combating the misuse of telecom services for fraudulent activities. This specific initiative addresses a common fraud tactic where international calls are masked to appear as if they are coming from an Indian number. Such practices are often used in various scams, including financial frauds, impersonation, and phishing attempts, misleading the recipients into believing that the calls are local and possibly from legitimate sources.

RICWIN allows individuals to report instances when they receive international calls that are displayed with an Indian number on their caller ID. By reporting these incidents, consumers contribute to the identification and mitigation of fraudulent activities, enabling authorities and telecom service providers to take appropriate action against the misuse of telecom resources.

Note: – The RICWIN is currently operational in almost all states  and Union Territories of India

You can access this RICWIN portal from Sanchar Sathi Portal


Know Your Wireline Internet Service Provider (KYI) module facilitates citizens to check the details of Wireline Internet Service Providers (ISPs). The module enables the citizens to search for presence of any ISP across the length and breadth of the country by entering PIN code, address or name of the ISP.

Note: – The KYI is currently operational in almost all states  and Union Territories of India

You can access KYI portal from Sanchar Sathi Portal


Chakshu facilitates citizens to report the suspected or unsolicited communications received through call, SMS or WhatsApp which are intended for cyber-crime, financial frauds, impersonation, fake customer services / lottery offer / loan offer / job offer / installation of mobile tower / disconnection of services or KYC update / loan etc. or any other misuse. Such proactive reporting of suspected fraud communication helps Department of Telecommunications in prevention of misuse of telecom resources for cyber-crime, financial frauds etc.

Department of Telecommunications may initiate suitable action including reverification of the subscribers reporting non-genuine suspected fraud communication, blocking of such subscriber for reporting etc.

Note: – The CHAKSU is currently operational in almost all states  and Union Territories of India

You can access CHAKSU portal from Sanchar Sathi Portal